dell innovateDash 2024
1st Place Winning Project: Optimizing Efficiency for MINDS Car Wash Team.
As part of a school competition with 5 teams, Dell InnovateDash 2024 was organised by Dell Technologies in partnership with the Movement for the Intellectually Disabled of Singapore (MINDS). Our team developed a web application to streamline operations at MINDS’ SPC Telok Blangah car wash. The solution focused on reducing inefficiencies and minimizing human errors in tracking payments and tips. The project is currently being further developed for real-world implementation.
Key
Features:
- Vehicle Recognition: Utilizes
Convolutional Neural Networks (CNN)
and Optical Character Recognition
(OCR) to automatically capture
vehicle type and license plate.
- Seamless Tip System: Allows
customers to easily add tips through
a user-friendly interface.
- QR Code Payments: Generates PayNow
QR codes for secure, cashless
transactions.
- Real-Time Transaction Tracking:
Enables workers to instantly verify
payments on-site.
- Dashboard Overview: Provides
management with real-time insights
into sales and performance metrics.
- Data Management: Securely stores
all transaction details, including
vehicle images, in a cloud database
for future reference.
Impact:
- Enhanced Customer Experience:
Cashless payments and faster service
improved overall satisfaction.
- Increased Efficiency: Automated
vehicle identification and payment
processing reduced manual tasks and
errors.
- Remote Monitoring: Cloud-based
reporting enabled real-time tracking
of operations from any location.
- Empowered Workers: Simplified
processes allowed workers with
intellectual disabilities to focus
on delivering high-quality service,
fostering a more consistent and
efficient workflow.