dell innovateDash 2024

As part of a school competition with 5 teams, Dell InnovateDash 2024 was organised by Dell Technologies in partnership with the Movement for the Intellectually Disabled of Singapore (MINDS). Our team developed a web application to streamline operations at MINDS’ SPC Telok Blangah car wash. The solution focused on reducing inefficiencies and minimizing human errors in tracking payments and tips. The project is currently being further developed for real-world implementation.

Key Features:
- Vehicle Recognition: Utilizes Convolutional Neural Networks (CNN) and Optical Character Recognition (OCR) to automatically capture vehicle type and license plate.
- Seamless Tip System: Allows customers to easily add tips through a user-friendly interface.
- QR Code Payments: Generates PayNow QR codes for secure, cashless transactions.
- Real-Time Transaction Tracking: Enables workers to instantly verify payments on-site.
- Dashboard Overview: Provides management with real-time insights into sales and performance metrics.
- Data Management: Securely stores all transaction details, including vehicle images, in a cloud database for future reference.

Impact:
- Enhanced Customer Experience: Cashless payments and faster service improved overall satisfaction.
- Increased Efficiency: Automated vehicle identification and payment processing reduced manual tasks and errors.
- Remote Monitoring: Cloud-based reporting enabled real-time tracking of operations from any location.
- Empowered Workers: Simplified processes allowed workers with intellectual disabilities to focus on delivering high-quality service, fostering a more consistent and efficient workflow.